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Teja Swaroop

@tejaswaroop

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Technical Content Writer

India

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What I'm looking for

I seek a role that fosters collaboration and innovation, allowing me to leverage my technical writing skills to create impactful documentation.

Technical Content Writer with 4+ years of experience creating end-user documentation for SaaS platforms and enterprise industrial software, including mobile applications (iOS and Android). Expertise in docs-as-code workflows, Agile collaboration, and accessibility-first design driving 40% faster onboarding and 20% fewer troubleshooting tickets. Certified in Generative AI and prompt engineering, with a passion for bridging technical precision with clarity to empower global audiences.

Experience

Work history, roles, and key accomplishments

Current

Tech Writer Senior Associate

Current

Google Operations Center

Jan 2024 - Present (1 year 4 months)

Managed Google product documentation, cutting user errors by 35% via QA/stakeholder reviews. Streamlined content creation: 98% on-time delivery for 30+ monthly updates, 100% style adherence. Collaborated with teams, resolving all broken links/localization gaps. Took up AI initiatives cut drafting turnaround by 40%, reduce tickets by 20%. Analyzed defects & delegated tasks to balance team workload.

Google Docs Camtasia

Technical Content Writer

Knowledge Lens: A Rockwell Automation Company

Jan 2021 - Jan 2024 (3 years)

Designed and maintained user guides, technical design documents, online help, and release notes for enterprise products, ensuring alignment with evolving product features, thereby reducing post-release support queries. Collaborated with executive leadership and SMEs to translate technical concepts into user-centric documentation, accelerating user onboarding by 30% for enterprise products. Automat

Microsoft Word Markdown Camtasia GitHub SharePoint Python HTML

Education

Degrees, certifications, and relevant coursework

SRM Valliammai Engineering College

Bachelor of Engineering, Electronics and Instrumentation

2016 - 2020

Grade: 5.8

Activities and societies: Tech space development group

Studied electronics and instrumentation engineering, gaining foundational knowledge in various technical domains. Focused on practical applications and theoretical concepts relevant to the field.