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Abdul Basith

@abdulbasith

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Content Editor & Instructional Designer

India

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What I'm looking for

• Meaningful work for a good company - I want to create content that matters for a brand I believe in and am proud to represent.

• Flexible schedule - As a freelancer or remote worker, some flexibility in when and where I work would be ideal.

• Competitive pay - Good compensation that matches my skills, experience and the value I bring to the role.

TL;DR

I edit and polish blogs, landing pages, reports, proposals, instructional design, and presentations with brand style alignment, clarity, and professional formatting. Also, I can create instructional design guides for CRM and SaaS, plus UX and knowledge base documentation for SaaS products. I can design platform-ready social media posts that follow brand style. Apart from this, I have experience in editing property survey reports for UK solicitors and surveyors. Currently working on training AI conversational agents.

Experience

Work history, roles, and key accomplishments

Current

Senior Content Writer

Current

UTDS Optimal Choice

Jun 2021 - Present (4 years 2 months)

*Utilised Semrush for content keyword research, competitor analysis, content strategy creation, and backlink building.
*Developed targeted content strategies that cater to the European market, optimising content for SEO and user engagement.
*Designed visual content using Canva and Adobe Express, including social media posts, infographics for blogs, and Email.

UX Writer

Yaali

Feb 2017 - Nov 2017 (9 months)

*Created user-friendly help guides, support documents, and customer support content for a SaaS company targeting wholesale and retail ecommerce marketers.
*Worked closely with product managers and UX designers to ensure content met user needs and enhanced the overall user experience.
*Contributed to a significant reduction in support ticket volumes by improving the clarity and accessibility of hel

Digital Marketing Affiliate Marketing Content Marketing

Sales And Marketing Representative

Bharath TVS

Jul 2016 - Feb 2017 (7 months)

*Provided primary customer support to internal and external customers in a fast-paced environment.
*Consulted with outside parties to resolve discrepancies and create effective solutions.
*Offered advice and assistance to customers, paying attention to special needs or wants.
*Responded to customer requests for products, services, and company information.

Customer Care Sales Calls Cold Calling