@abdulbasith
Technical Writer (5+ yrs). I build clear help centers, docs & training for SaaS, CRM & AI. I make complex tech easy to learn.
India• Meaningful work for a good company - I want to create content that matters for a brand I believe in and am proud to represent.
• Flexible schedule - As a freelancer or remote worker, some flexibility in when and where I work would be ideal.
• Competitive pay - Good compensation that matches my skills, experience and the value I bring to the role.
Technical Writer with over 5 years of experience creating product documentation for SaaS, CRM, and AI driven applications. Skilled at translating complex product functionality into clear user manuals, developer guides, configuration documentation, and knowledge base content that support product adoption and customer self service.
Experienced in collaborating with product managers, engineers, design teams, and support teams to document product workflows, feature releases, and platform configurations across evolving software environments. Strong interest in modern documentation practices including structured documentation workflows, AI assisted content creation, and experimentation with emerging developer tools to quickly understand unfamiliar technologies and document them effectively.
Work history, roles, and key accomplishments
* Produced structured product documentation for SaaS and CRM platforms including user manuals, onboarding guides, feature documentation, release documentation, and knowledge base articles.
* Collaborated with product managers, engineers, and design teams to translate complex workflows into clear user focused documentation.
Yaali
Feb 2017 - Nov 2017 (9 months)
* UX & Technical Writing: Created in-app instructional content, tooltips, and Knowledge Base documentation for a SaaS Order and Inventory Management platform, improving clarity and user self-support.
* Cross-Functional Collaboration: Partnered with design and engineering teams to align product terminology, interface language, and tone with overall UX and brand consistency
Degrees, certifications, and relevant coursework
Bachelor of Engineering, Mechanical Engineering
2016 -
Completed a B.E. in Mechanical Engineering at Al Ameen Engineering College in 2016.
Bachelor Of Engineering, Mechanical Engineering
2012 - 2016
Grade: 6.7
Software and tools used professionally
IndiaYou can contact Abdul and 90k+ other talented remote workers on Himalayas.
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