Deepha Selvaraj

Produced installation, maintenance, troubleshooting manuals and API/developer guides for enterprise SaaS and engineering products, improving onboarding and reducing support queries; performed documentation quality checks and version control to ensure compliance and audit readiness.

Authored and updated installation guides, maintenance manuals, and troubleshooting procedures while deployed at Thryve Digital; implemented document management best practices to improve retrieval efficiency and reduce versioning errors.

Created end-to-end installation and service manuals and supported documentation restructuring for product releases to improve usability and compliance; collaborated with engineering to capture functional and technical requirements.

Led documentation projects for engineering and software products, managed document control and quality checks, and standardized documentation practices that improved efficiency and reduced errors across teams.

Developed technical documentation, user guides, and maintenance procedures for software systems; maintained version control and performed copy-editing to align content with style guides.

Authored documentation for financial software products and supported documentation retrieval and audit readiness through organized version control and document management.

Created SOPs, work instructions, and technical manuals for software and equipment, and supported cross-functional teams to close knowledge gaps and streamline documentation processes.

Completed a Master of Science in Computer Science focusing on advanced computing concepts and research-oriented coursework.

Completed a Bachelor of Science in Computer Science covering core programming, algorithms, and foundational computing subjects.