Deepha Selvaraj
@deephaselvaraj
Detail-oriented technical writer specializing in enterprise software, APIs, and developer documentation.
What I'm looking for
I am a proactive technical writer with extensive experience creating high-quality documentation for enterprise software, SaaS platforms, APIs, and engineering systems. I collaborate closely with engineering, product, R&D, and service teams to produce installation, maintenance, troubleshooting, and operations manuals that emphasize compliance, usability, and reduced support queries.
I lead documentation restructuring, implement document management best practices, and design visual instructions using industry-standard tools like FrameMaker and InDesign. Recognized for customer satisfaction and process improvement, I drive KM initiatives, streamline documentation workflows, and ensure version control and audit readiness.
Experience
Work history, roles, and key accomplishments
Technical Writer
Thryve Digital
Aug 2022 - Mar 2025 (2 years 7 months)
Produced installation, maintenance, troubleshooting manuals and API/developer guides for enterprise SaaS and engineering products, improving onboarding and reducing support queries; performed documentation quality checks and version control to ensure compliance and audit readiness.
Technical Writer
Aegan Technologies
Oct 2021 - Aug 2022 (10 months)
Authored and updated installation guides, maintenance manuals, and troubleshooting procedures while deployed at Thryve Digital; implemented document management best practices to improve retrieval efficiency and reduce versioning errors.
Technical Writer
Triyam Information Technology
May 2021 - Sep 2021 (4 months)
Created end-to-end installation and service manuals and supported documentation restructuring for product releases to improve usability and compliance; collaborated with engineering to capture functional and technical requirements.
Senior Technical Writer
HCL Technologies
Dec 2011 - Jan 2021 (9 years 1 month)
Led documentation projects for engineering and software products, managed document control and quality checks, and standardized documentation practices that improved efficiency and reduced errors across teams.
Technical Writer
iNautix Technologies
Dec 2008 - Dec 2011 (3 years)
Developed technical documentation, user guides, and maintenance procedures for software systems; maintained version control and performed copy-editing to align content with style guides.
Technical Writer
Fidelity National Information Services
May 2006 - Dec 2008 (2 years 7 months)
Authored documentation for financial software products and supported documentation retrieval and audit readiness through organized version control and document management.
Technical Writer
ELLAAR Infotek Solutions
Jan 2005 - Apr 2006 (1 year 3 months)
Created SOPs, work instructions, and technical manuals for software and equipment, and supported cross-functional teams to close knowledge gaps and streamline documentation processes.
Education
Degrees, certifications, and relevant coursework
Madurai Kamaraj University
Master of Science, Computer Science
Completed a Master of Science in Computer Science focusing on advanced computing concepts and research-oriented coursework.
St. Joseph's College of Arts and Science
Bachelor of Science, Computer Science
Completed a Bachelor of Science in Computer Science covering core programming, algorithms, and foundational computing subjects.
Availability
Location
Authorized to work in
Job categories
Skills
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