Tauqeer Bhatti
@tauqeerbhatti
Commercial Assistant Officer delivering accurate billing control and customer resolution with strong HR and training experience.
What I'm looking for
I’m a Commercial Assistant Officer with experience delivering accurate billing control and fast customer problem resolution. At Multan Electric Power Company (MEPCO), I handle daily customer concerns, ensure billing accuracy, maintain MCO billing records, and check courts matters to support smooth operations.
Previously, I worked as a Human Resource Officer at Shan Associates, where I supported payroll and maintained employee records. I also contributed to HR initiative systems, counseling on policies, planning training (including new staff inductions), analyzing training needs, and assisting with performance management.
My early career built strong service and systems exposure, including telesales work (Eitsalat Sales), hotel front office and housekeeping support, and hands-on experience using platforms such as Opera, wish.net, and MS Access. I’m comfortable working across customer-facing and administrative environments while keeping records organized and up to standard.
I bring strong communication and interpersonal skills (English, Urdu), the ability to learn new technicalities quickly, and a collaborative leadership mindset. With my blend of commercial, HR, and service experience, I aim to contribute to a dynamic organization with ample opportunities to grow professionally.
Experience
Work history, roles, and key accomplishments
Human Resource Intern
Chughtai Lab
Mar 2018 - Aug 2018 (5 months)
Assisted the HR team with performance management and maintained employee records including attendance, leave, and loan data in line with policy and legal requirements. Supported employee well-being activities, organized staff training sessions, and helped ensure candidates met right-to-work requirements.
Education
Degrees, certifications, and relevant coursework
Hashoo Foundation, Lahore, Pakistan
Diploma, Accommodation Operation & services
2014 -
Earned a diploma in Accommodation Operation & services from Hashoo Foundation in 2014.
National Training Bureau (NTB), Islamabad
Certificate
2014 -
Completed a certificate program from the National Training Bureau in 2014.
Board of Intermediate & Secondary Education, Lahore
Intermediate
2013 -
Completed the Intermediate education (Board of Intermediate & Secondary Education, Lahore) in 2013.
Board of Intermediate & Secondary Education, Lahore
Matric
2010 -
Completed Matric education (Board of Intermediate & Secondary Education, Lahore) in 2010.
AIOU University Lahore, Pakistan
Bachelor Degree (Mass Communication), Mass Communication
Bachelor Degree in Mass Communication at AIOU University (Semester II).
Punjab University Lahore, Pakistan
Bachelor Degree
2017 -
Bachelor degree at Punjab University starting in 2017.
Availability
Location
Authorized to work in
Job categories
Skills
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