Open to opportunities

TATENDA KUDZINETSA

@tatendakudzinetsa

Message

Results-driven facilities administrator with strong customer service, operations and project management skills.

Zimbabwe

Message

What I'm looking for

I am looking for a leadership or management role where I can apply facilities and operations expertise, lead teams, improve processes, and contribute to organizational growth.

I am a results-driven facilities administrator with extensive experience in customer service, facilities management, and administration. I consistently deliver timely, high-quality service through strong organization, attention to detail, and a client-focused approach.

In my most recent role I managed job assignments, documentation, float reconciliation, payroll preparation, tender submissions, and quality-control field inspections, contributing to improved operational reliability and client satisfaction.

I bring practical HR and secretarial experience from earlier roles supporting recruitment, switchboard operations, reception management and administrative tasks, combined with retail till operation and merchandising experience that sharpened my customer-facing skills.

I am completing a Bachelor of Commerce in Marketing & Management Science and hold office management qualifications; I work well independently or in teams and seek opportunities to lead, develop processes, and drive business growth.

Experience

Work history, roles, and key accomplishments

Facilities Administrator

Tendo Electronics

Jan 2015 - Jul 2025 (10 years 6 months)

Managed facilities operations including job assignment, float and payroll preparation, tender submissions, and client follow-ups, improving service delivery and reporting across projects from Jan 2015 to Jul 2025.

Facilities Management Customer Service job scheduling Tender Management Reporting Quality Control Project Management

Secretarial Attachee

Powertel Telecommunications

May 2013 - Dec 2013 (7 months)

Provided HR administrative support including switchboard operation, mail handling, shortlisting assistance and meeting minutes, strengthening HR process efficiency during May 2013–Dec 2013.

Administrative Support Data Entry Minute Taking Customer Service Office Administration

Receptionist Attachee

Savanna Pharmaceuticals

Mar 2013 - Apr 2013 (1 month)

Managed the reception area and provided administrative support including typing, photocopying and scanning to maintain an organized front-office environment during Mar 2013–Apr 2013.

Administrative Support Typing Document Scanning Customer Service

Till Operator & Merchandiser

Price Supermarket

Dec 2011 - Dec 2011 (0 months)

Operated tills and managed merchandising duties, ensuring accurate cash transactions and high customer service standards in December 2011.

Cash Handling POS Operation Merchandising Customer Service Retail Operations

Education

Degrees, certifications, and relevant coursework

Harare Polytechnic

National Diploma in Office Management (Secretarial), Office Management (Secretarial)

Completed National Diploma in Office Management (Secretarial) with distinction in Word Processing and credit passes in Shorthand, Secretarial Duties, and Financial Accounting.