Mbali Nkosi

I’m a dedicated administrative professional with over 7 years of experience in office administration, customer service, records management, scheduling, and general office support. I’m known for clear communication, strong organization, and problem-solving—handling incoming phone calls, patient/customer enquiries, and appointment scheduling while maintaining accurate records and preparing correspondence.

In my roles, I coordinated filing systems, booked meetings, managed customer records, and provided ongoing administrative support to keep daily operations running smoothly. With a customer-facing background that includes assisting teams and supervising staff shifts, I bring both attention to detail and teamwork to every task I take on.