Tara User

Direct organization-wide operations for a multidisciplinary nonprofit arts center and public park, partnering with executive leadership, board members, staff, vendors, funders, community stakeholders, and public agencies. Led migration from ADP to PayUSA, coordinated financial workflows, administered HR operations, and managed vendor relationships, insurance, facilities, and capital projects.

Led healthcare client operations and served as the primary point of contact for billing performance, service expectations, issue resolution, contracts, provider documentation, and regulatory requirements. Managed full-cycle billing, including claims submission, denial investigation, appeals, payment follow-up, and reconciliation of discrepancies.

Conducted confidential public-health interviews and maintained accurate county and state CRM records while applying changing privacy, quarantine, and case-management protocols.

Coordinated finance, HR, compliance, technology, office infrastructure, executive support, and daily operations for a growing healthcare diagnostics organization. Supported expansion into three states by coordinating office openings, business accounts, payment systems, recruiting, onboarding, staffing, documentation, and regulatory requirements.

Administered unemployment and workers' compensation matters, HR policies, employee relations, recruiting, onboarding, audits, and litigation documentation with discretion.

Matched expert witnesses to legal matters, managed client and candidate relationships, tracked services and billing, and resolved concerns through completion.

Performed EHR, billing-documentation, and annual HEDIS quality-control reviews for accuracy, completeness, confidentiality, and compliance.

Earned a Master of Science degree from Saint Joseph's University in 2017.