Justin Vigeant

I’m an operations leader with over a decade of experience managing high‑volume, regulated operational teams in complex service environments. My background includes leading claims‑based and transaction‑driven operations where accuracy, compliance, and efficiency are critical to success. Throughout my career, I’ve focused on improving how work gets done — designing clearer workflows, strengthening quality controls, and using performance data to reduce errors, improve turnaround times, and support audit readiness. I’ve led teams through process change, partnered closely with technology and finance stakeholders, and supported system enhancements that increased automation and operational visibility. I bring a practical, people‑first leadership style. I’ve managed and developed teams across hybrid and remote environments, emphasizing accountability, clear expectations, and continuous development. I’m especially effective in organizations that value thoughtful process improvement, strong internal controls, and collaboration across functions. While much of my experience is rooted in healthcare and claims operations, my skill set is highly transferable to any organization operating at scale within a regulated or quality‑driven environment. I’m open to opportunities across healthcare services, vendors, technology‑enabled organizations, and other operations‑focused teams where disciplined execution and process improvement matter.