Open to opportunities

Tanishq User

@tanishquser1

Message

I build CRM-led sales funnels that improve conversions, team performance, and account growth.

India

Message

What I'm looking for

I'm looking for a growth, sales operations, CRM, or account-growth role where I can improve funnel performance, build scalable processes, use data to guide decisions, and develop high-performing teams.

At Swageazy, I own end-to-end CRM pipeline management across lead capture, segmentation, qualification, routing, and follow-up workflows. I use CRM and BI dashboards to improve first-call initiation, demo conversion, closure rates, SLA adherence, and sales-rep productivity.

I manage key accounts and new client acquisition while identifying upsell and cross-sell opportunities. I also coach SDRs into high-converting closers and supported APAC expansion by standardising CRM-led lead-management practices across regional teams.

My experience at Sunlife Global Solutions and McCain Foods strengthened my approach to data accuracy, compliance, risk analysis, pricing, account coordination, and commercial growth.

Experience

Work history, roles, and key accomplishments

Current

Senior Associate – Sales, Growth & CRM

Current

Swageazy

Oct 2025 - Present (11 months)

Owned end-to-end CRM pipeline management, designing and scaling lead capture, segmentation, qualification, and routing workflows. Drove measurable funnel growth through data-driven CRM analysis, improving key conversion metrics and supporting APAC market expansion.

CRM Pipeline Management Funnel Analysis Data Analysis Performance Dashboards Key Account Management Team Coaching Process Design

Junior Process Associate

Sunlife Global Solutions

Nov 2024 - Oct 2025 (11 months)

Analysed and processed high-value dental insurance claims with a focus on data accuracy, compliance, and timely adjudication. Reviewed complex treatment plans against policy guidelines, identifying discrepancies and contributing to cost control and risk mitigation.

Data Analysis Process Compliance Risk Mitigation Attention To Detail SLA Management HIPAA compliance

Marketing Head

Finova – Finance Society, Satyawati College

Jun 2023 - Jan 2024 (7 months)

Led marketing strategy and execution for Finova's events, workshops, and flagship finance initiatives. Managed integrated digital and on-ground campaigns, increasing event reach and student participation, and mentored a team of members.

Marketing Strategy Campaign Planning Social Media Marketing Content Planning Team Leadership Stakeholder Communication

Key Accounts Intern

McCain Foods

Oct 2023 - Dec 2023 (2 months)

Worked closely with senior managers to understand pricing strategy, margin management, and key account relationship dynamics in an FMCG context. Supported CRM-adjacent account coordination and analysed secondary sales data to surface trends and growth opportunities.

Key Account Management Pricing Strategy Margin Management Data Analysis Sales Analysis CRM Coordination