Open to opportunities

Tanika Harris

@tanikaharris

Message

I deliver high-volume customer support and precise data entry in fast-paced teams.

United States

Message

What I'm looking for

I’m looking for a fast-paced team where I can handle high-volume customer support, solve problems quickly, and maintain accurate records—so I can improve customer satisfaction and contribute to smooth daily operations.

I’m a customer service and data entry professional with a track record of managing high call volumes while keeping clients supported and records accurate. In my Customer Service Specialist role at Customer First Solutions, I handled over 100 customer calls daily and resolved issues successfully 95% of the time.

Across roles, I improved customer satisfaction through effective communication and problem-solving, verified information for accuracy and completeness, and supported daily administrative and operational tasks. I’m motivated by fast-paced environments where I can maintain positive client relationships, handle calls confidently, and continuously improve service quality.

Experience

Work history, roles, and key accomplishments

Customer Service Specialist

Customer First Solutions

Jul 2023 - Apr 2026 (2 years 9 months)

Managed over 100 customer calls daily and resolved issues successfully 95% of the time through effective communication and problem-solving. Maintained positive client relationships while providing professional support and accurate records in a fast-paced environment.

Customer Service Call Handling Client Relations Communication Problem Solving Customer Support Record keeping Time Management Multitasking

Data Entry Coordinator

Point Logistics

Jun 2020 - Jun 2023 (3 years)

Maintained accurate records and entered data efficiently by verifying information for accuracy and completeness. Supported daily administrative and operational tasks to ensure smooth service delivery.

Data Entry Data Verification Administrative Support Communication Problem Solving Microsoft Office Time Management Attention To Detail Multitasking

Customer Service Representative

Elite Customer Care

Jan 2018 - May 2020 (2 years 4 months)

Handled high-volume customer calls and resolved client concerns professionally. Initiated customer feedback programs to improve service quality and upsold products and services to increase customer engagement and sales.