Ebun Adams-TellEA
Open to opportunities

Ebun Adams-Tell

@ebunadamstell

Customer Service Representative with 6 years of experience

United States

What I'm looking for

Seeking a challenging role that utilizes my customer service and data entry skills to drive business growth and customer satisfaction.

As a dedicated and results-driven Customer Support Specialist, I leverage my 6 years of experience in customer service, troubleshooting, and issue resolution to deliver exceptional support to clients. With a strong background in inbound call handling, data entry, and dispatch operations, I excel in managing high-volume calls, resolving customer inquiries, and escalating complex issues to ensure timely resolution.

Throughout my career, I have honed my skills in data entry, dispatch operations, and customer service, with a proven track record of maintaining detailed records, resolving transportation problems, and providing prompt and knowledgeable assistance to customers.

I am committed to delivering exceptional customer service, ensuring accurate data entry, and maintaining database integrity. With a strong work ethic and a passion for resolving complex issues, I am confident in my ability to make a valuable contribution to any organization.

Experience

Work history, roles, and key accomplishments

OI

Customer Service Representative

Opus IVS

Jul 2022 - Apr 2023 (9 months)

Managed a high volume of inbound calls, provided troubleshooting assistance for customer equipment issues, and addressed customer inquiries.

MA

Data Entry

Manpower

Aug 2022 - Jan 2023 (5 months)

Transcribed and converted paper files into digital format, reviewed customer and account source documents, and maintained database integrity.

Education

Degrees, certifications, and relevant coursework

Ebun hasn't added their education

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Tech stack

Software and tools used professionally

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Ebun Adams-Tell - Customer Service Representative - Opus IVS | Himalayas