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Ebun Adams-TellEA
Open to opportunities

Ebun Adams-Tell

@ebunadamstell

Customer Service Representative with over 6 years of experience

United States
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What I'm looking for

Seeking a challenging role that utilizes my customer service and data entry skills to drive business growth and customer satisfaction.

As a dedicated and results-driven Customer Support Specialist, I leverage my 6 plus years of experience in customer service, troubleshooting, and issue resolution to deliver exceptional support to clients. With a strong background in inbound call handling, data entry, and dispatch operations, I excel in managing high-volume calls, resolving customer inquiries, and escalating complex issues to ensure timely resolution.

Throughout my career, I have honed my skills in data entry, dispatch operations, and customer service, with a proven track record of maintaining detailed records, resolving transportation problems, and providing prompt and knowledgeable assistance to customers.

I am committed to delivering exceptional customer service, ensuring accurate data entry, and maintaining database integrity. With a strong work ethic and a passion for resolving complex issues, I am confident in my ability to make a valuable contribution to any organization.

Experience

Work history, roles, and key accomplishments

WM

Customer Service Representative

Waste Management

Sep 2024 - Jun 2026 (1 year 9 months)

Provided exceptional customer service to inbound callers, addressing inquiries and resolving issues. Managed high volume of incoming calls on a daily basis. Demonstrated strong product knowledge to effectively answer questions and provide accurate information. Maintained detailed records of all interactions with customers in the CRM system for future reference and follow up purposes.

OI

Customer Service Representative

Opus IVS

Jul 2022 - Apr 2023 (9 months)

Managed a high volume of inbound calls, provided troubleshooting assistance for customer equipment issues, and addressed customer inquiries.

MA

Data Entry

Manpower

Aug 2022 - Jan 2023 (5 months)

Transcribed and converted paper files into digital format, reviewed customer and account source documents, and maintained database integrity.

Education

Degrees, certifications, and relevant coursework

Ebun hasn't added their education

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Tech stack

Software and tools used professionally

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