Latavias Bennett
@lataviasbennett
Customer-focused service professional with experience in customer support and Microsoft Office.
What I'm looking for
I am a customer-focused professional with experience in remote customer service, appointment booking, and account management. I bring a warm, professional attitude to client interactions and a track record of handling inbound and outbound calls, emails, and data entry accurately.
I have completed coursework in Microsoft Office Applications, gaining proficiency in Word, Excel, PowerPoint, and Access, including macros, pivot tables, and database management. I hold a Microsoft Office Specialist certification and have applied these skills to data analysis, report generation, and presentation design.
I work well in team settings and am authorized to work in the US for any employer. I am motivated to continue developing technical skills and contributing reliably to organizational success through strong communication, research, and customer-service capabilities.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Best Solutions Consulting, LLC
Nov 2018 - Feb 2021 (2 years 3 months)
Managed customer accounts and handled inbound/outbound calls and emails, booking appointments and resolving customer inquiries with a professional, service-oriented approach.
Education
Degrees, certifications, and relevant coursework
Wake Technical Community College
Coursework / Certificate, Microsoft Office Applications
2024 - 2024
Activities and societies: Collaborated on group assignments to enhance teamwork and communication skills.
Completed coursework in Microsoft Office Applications including Word, Excel, PowerPoint, and Access with projects on data analysis, report generation, and presentation design.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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