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TL
Open to opportunities

Taneysha Lee

@taneyshalee

I am a customer-focused technical support professional with 5+ years experience.

United States
Message

What I'm looking for

I am seeking a remote customer or technical support role where I can apply CRM experience, troubleshooting, and strong communication within a collaborative, growth-oriented team.

I am a dedicated, tech-savvy professional with 5+ years of experience across education, customer service, and administrative roles, delivering reliable remote and in-person support.

In my current role I perform digital scanning and data entry of sensitive documents, provide internal hardware support for scanners, and maintain confidentiality while working independently. I have supported classroom tech setups, helped manage digital lesson content, and assisted with remote learning during COVID-19.

I excel using Zendesk, Freshdesk, Zoom, Microsoft Office and Excel, and I seek a remote customer or technical support role where I can apply strong communication, troubleshooting, and organizational skills.

Experience

Work history, roles, and key accomplishments

RD

Paraprofessional

Red Clay Consolidated School District

Jun 2022 - Aug 2022 (2 months)

Assisted students with special education learning activities and supported classroom technology setup, facilitating parent communication and access to digital learning during a summer program.

SD

Assistant Teacher / Camp Counselor

Small Wonders Daycare

Sep 2015 - Sep 2017 (2 years)

Supervised children's activities, managed scheduling and parent engagement, and supported early childhood staff with classroom tools and behavioral support.

Education

Degrees, certifications, and relevant coursework

TS

Thomas McKean High School

High School Diploma, General Education

High School Diploma from Thomas McKean High School in Wilmington, DE, graduated June 2018.

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Taneysha Lee - Paraprofessional - Red Clay Consolidated School District | Himalayas