Sarah Massey

I am a customer service and administrative professional with over five years of experience supporting customers, patients, and teams across healthcare, retail, education, and property management. I am known for attention to detail, clear communication, and the ability to manage tasks independently in fast-paced environments.

In a recent leasing role I ranked second in lease signings during my first month and streamlined application processing to be 20% faster through organized workflows. I have hands-on experience with POS systems, EMR software, Microsoft Office, Google Workspace, and virtual meeting platforms.

I seek long-term remote work where I can apply my scheduling, records management, and customer support strengths to help teams run smoothly and deliver excellent service. I bring reliable problem-solving, conflict resolution skills, and a proactive work ethic.