Open to opportunities

Anisha Chowdhury

@anishachowdhury

Message

Tech-savvy customer support and administrative specialist with 6 years experience.

United States

Message

What I'm looking for

I seek a role that allows me to leverage my customer service skills while growing in a technical environment.

I am a proactive and tech-savvy customer service and administrative professional with over 6 years of experience in both in-person and remote settings. My proficiency in digital tools, data entry, and spreadsheet management has allowed me to excel in high-volume environments. I am known for my excellent communication skills and adaptability, which have been crucial in delivering exceptional customer support.

Currently, I am pursuing a degree in Computer Science, aiming to combine my customer service expertise with technical knowledge in support or IT-related roles. My experience as a Success Coach at City Year involved maintaining and updating spreadsheets to track student budgets, showcasing my ability to work independently and collaboratively with stakeholders. I have also held various roles in customer service, where I consistently delivered high-quality support to over 100 customers daily.

Experience

Work history, roles, and key accomplishments

Cashier

Dave's Market

Aug 2024 - Present (10 months)

Provided in-person and digital customer service to over 100 daily customers. Efficiently processed POS transactions and maintained accurate sales records.

Customer Service

Success Coach

City Year

Aug 2023 - Present (1 year 10 months)

Maintained and updated spreadsheets for student budget tracking. Collaborated with stakeholders using digital communication platforms and independently executed student support tasks.

Spreadsheets Budgeting Digital Communication

Cashier & Admin Support

Church's Chicken

Apr 2023 - Present (2 years 2 months)

Responded to customer inquiries and actively supported daily store operations. Managed phone calls, digital orders, and various administrative tasks.

Customer Service Administrative Support Problem Solving

Camp Counselor

Grow Detroit's Young Talent

Jun 2022 - Present (3 years)

Planned and led engaging group activities, ensuring a safe and inclusive environment for participants. Managed digital inventory and compiled reports for program oversight.

Inclusión Reporting Youth Development

Public Relations Manager

Fitzgrows

Aug 2021 - Present (3 years 10 months)

Managed account receivables/payables and tracked budgets, demonstrating strong financial oversight. Utilized spreadsheets and digital communication to interact with over 50 students daily in a hybrid work environment.

Budgeting Account Management Spreadsheets Digital Communication Problem Solving Hybrid Working

Student Coordinator

C2 Pipeline

Aug 2020 - Present (4 years 10 months)

Entered and maintained student data within spreadsheets, ensuring accuracy and accessibility. Provided call center support, managed student attendance digitally, and collaborated in planning meetings with school staff.

Data Entry Spreadsheets Call Center Support Collaboration

Education

Degrees, certifications, and relevant coursework

Wayne State University

Bachelor of Science, Computer Science

Currently pursuing a Bachelor of Science in Computer Science. Expected to graduate in May 2027, focusing on combining customer service expertise with technical knowledge for support or IT-related roles.