Looking for a job

Tanaka Mutaurwa

@tanakamutaurwa

Branch Supervisor at Tyre Zim Pomona, managing 50+ key accounts and delivering sales and inventory reports that guide decisions.

Zimbabwe

Message

What I'm looking for

I'm open to remote work in customer support, virtual administration, or account management.

At Tyre Zim Pomona, I coordinate remote teams and branch operations to meet sales and service KPIs. I manage 50+ key accounts, follow up on debtors, and handle digital cash reconciliation.

At Surrey Group, I built a sales-tracking report adopted company-wide that cut reporting time by 50%. Earlier at Nedbank Zimbabwe, I onboarded 100+ merchants for POS/Ecocash and provided remote support.

Experience

Work history, roles, and key accomplishments

Current

Branch Supervisor

Current

Tyre Zim Pomona

Jan 2025 - Present (1 year 8 months)

Coordinate remote teams and branch operations to meet sales and service KPIs. Manage key accounts, debtor follow-ups, and digital cash reconciliation.

Team Coordination Key Account Management Debtor Management Digital Payment Reconciliations Sales Reporting Inventory Reporting

Retail Supervisor

Surrey Group

Jan 2020 - Jan 2025 (5 years)

Led customer service for multi-site retail, improving client satisfaction and retention. Built sales tracking report adopted company-wide, cutting reporting time by 50%.

Customer Service Customer Retention Sales Reporting Order Management Invoicing Supplier Management Digital Systems POS

POS Merchant Consultant

Nedbank Zimbabwe

Jan 2018 - Jan 2020 (2 years)

Onboarded 100+ merchants for POS/Ecocash and provided remote support. Resolved merchant queries and processed RTGS payments via online banking portals.

Merchant Onboarding POS systems EcoCash Remote Support RTGS Payments Online Banking UAT Payment Terminals