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Rudado Maringe

@rudadomaringe

Banking payments and trade operations officer, skilled in SWIFT, reconciliations, and compliant cross-border processing.

Zimbabwe
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What I'm looking for

I’m looking for a Virtual Relationship Manager role where I can use my international payments, SWIFT, and reconciliation expertise to deliver fast, compliant customer support, strengthen client trust, and help the organization grow with a proactive, solutions-focused team.

I am a results-driven banking officer with over 3 years of experience managing payment operations and delivering seamless transaction experiences. I’m adept at processing high-volume payments, reconciling accounts, and ensuring strict compliance with regulatory standards.

In my current Service Officer role at Ecobank Zimbabwe, I manage end-to-end international payment processing, coordinate with correspondent banks via SWIFT, and resolve foreign bank queries professionally to maintain strong correspondent relationships. I also perform Nostro reconciliations and suspense account management with meticulous proofing to safeguard accuracy, transparency, and audit readiness.

I bring a solutions-oriented approach that combines banking systems expertise—Flexcube, IBPS, CEBAS, and CEPECS—with risk awareness, including fraud detection and control implementation. I’m committed to strengthening a customer-focused culture through responsiveness, precision, and high service quality.

Experience

Work history, roles, and key accomplishments

EL
Current

Service Officer

Ecobank Zimbabwe Pvt Ltd

Jan 2022 - Present (4 years 5 months)

Managed end-to-end processing of international telegraphic transfers and SWIFT correspondent banking queries to support timely, secure cross-border transactions. Conducted Nostro reconciliations, suspense account management, withholding tax processing, daily reporting in CEBAS, and ensured accurate trade documentation handling and audit-ready file management.

SG

Administrator

Space Television Group

Feb 2021 - Dec 2021 (10 months)

Planned and coordinated high-profile company events and managed complex calendars to ensure meetings and deadlines were executed without conflicts. Resolved customer service issues, liaised across departments to streamline workflows, and maintained inventory supplies and strict confidentiality for sensitive information.

EL

Human Resources Intern

Ecobank Zimbabwe Pvt Ltd

Jan 2019 - Jan 2020 (1 year)

Supported recruitment and onboarding by shortlisting candidates, scheduling interviews, and assisting with orientations for new hires. Managed employee leave processing with 100% accuracy, reviewed HR documentation for completeness, and supported statutory payments, staff loans administration, and employee grievance handling to ensure compliance and data integrity.

Education

Degrees, certifications, and relevant coursework

Great Zimbabwe University logoGU

Great Zimbabwe University

Bachelor of Science (Honours), Human Resources Management

Earned a Bachelor of Science (Honours) Degree in Human Resources Management. Completed the program in 2021.

ZIMSEC logoZI

ZIMSEC

Advanced Level Certificate, Advanced Level Studies

Grade: 3 Advanced Level passes

Completed three Advanced Level passes through ZIMSEC in 2016.

ZIMSEC logoZI

ZIMSEC

O Level Certificate, O Level Studies

Grade: 8 O level subjects (incl. Science and English)

Completed O level studies with eight subjects through ZIMSEC, including Science and English, in 2014.

Tech stack

Software and tools used professionally

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