Kimberly Nerutanga

I’m a customer-focused operations and administrative professional with over three years of experience supporting customers, managing financial transactions, maintaining accurate business records, and ensuring smooth day-to-day operations across retail, finance, and hardware sectors. I’m recognised for delivering exceptional customer experiences, maintaining accuracy under pressure, and quickly adapting to new systems and processes.

In my current role as a Sales & Operations Associate, I deliver professional customer support by advising customers on hardware products and identifying solutions that meet their requirements. I also process cash, card, and account transactions accurately, prepare invoices, and support bookkeeping activities using Sage Evolution ERP, including petty cash reconciliation and administrative documentation.

Earlier experience includes Teller at Trolleycom Finance and Till Operator / Customer Service Representative at TM Pick n Pay Hyper, where I processed deposits, withdrawals, transfers, and other transactions, balanced cash drawers daily, and resolved customer enquiries professionally while maintaining confidentiality. I’ve consistently kept transaction records accurate in fast-paced, customer-facing environments and completed daily cash reconciliations with precision.

I’m proficient in Microsoft Office, Google Workspace, Sage Evolution ERP, and point-of-sale systems, and I bring strong customer relationship management, problem solving, attention to detail, time management, and cross-functional collaboration. I’m currently studying Japanese and I’m seeking remote opportunities in customer support, operations, administration, finance, or virtual assistance.