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Jephias Mataba

@jephiasmataba

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Zimbabwe

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What I'm looking for

I am looking for remote data entry, virtual assistant, customer service or finance administration roles where I can apply my 15+ years of banking experience. Open to full time or part time remote positions worldwide.

I’m a Senior Clerk with extensive banking operations experience, where I managed and updated customer financial records for KYC compliance, analyzed and rectified inconsistencies in client data, and ensured adherence to regulatory frameworks. In centralized ledgers and back-office roles, I validated transactions, reconciled accounts, analyzed customer credits and debits, and performed compliance checks to identify fraudulent transactions while keeping documentation accurate and complete.

I’m skilled in financial and transaction analysis, including reconciliation of RTGS payments, telegraphic transfers, ATM reconciliations, and account transaction queries, with a strong focus on reducing discrepancies through strengthened internal controls. I’m now seeking to transition into an accounting and audit environment, leveraging my reconciliation expertise, banking software training (Flexi Cube/FCUBS and Temenos T24), and finance discipline to improve organizational efficiency.

I am fully equipped to work remotely with reliable internet access and a dedicated workspace. I am immediately available and actively seeking remote opportunities in data entry, customer service, administrative support and finance related roles.

Experience

Work history, roles, and key accomplishments

Data Capture Clerk

NMB Bank Limited

May 2017 - Oct 2018 (1 year 5 months)

Managed and updated customer financial records to support KYC compliance and account activation. Analysed and corrected client-data inconsistencies and ensured adherence to regulatory requirements for banking operations.

KYC Compliance Data Reconciliation RTGS Reconciliation Regulatory Compliance Back Office Operations

Back-Office Clerk

BancABC Banking Corporation of Zimbabwe Limited

Nov 2012 - Jan 2014 (1 year 2 months)

Processed financial transactions including internal transfers, salaries, and cheque deposits while reconciling RTGS and telegraphic transfers. Supported regulatory compliance and contributed to branch budgeting and financial statement preparation.

Transaction Processing RTGS Reconciliation Telegraphic Transfer Processing Account Reconciliation Branch Budgeting Financial Statement Preparation Regulatory Compliance

Senior Clerk, Central Ledgers

NMB Bank Limited

Oct 2004 - Apr 2010 (5 years 6 months)

Validated financial transactions and reconciled accounts by analysing customer credits, debits, and daily transactional reports. Conducted compliance checks for fraudulent activity and maintained accurate ledger documentation to strengthen internal controls.

Internal Controls Account Analyses Documentation Management Risk Assessment Back Office Operations

Retail Banking Teller

CBZ Bank Limited

Feb 2000 - Sep 2004 (4 years 7 months)

Provided retail customer service by processing deposits, withdrawals, and transfers while maintaining accurate records. Balanced cash drawer, handled cash and non-cash transactions per bank policies, and ensured confidentiality of sensitive customer information.

Cash Handling Retail Banking Balancing Cash Drawers Customer Service Confidentiality Bank Product Promotion

Education

Degrees, certifications, and relevant coursework

Zimbabwe Open University (ZOU)

Bachelor of Business Administration (BBA), Banking

Studying a Bachelor of Business Administration (BBA) in Banking.

BancABC Banking Corporation

Professional Training Courses, Banking Operations & Reconciliation

2017 -

Activities and societies: FlexiCube (FCUBS)/Temenos T24 banking software training; Basic Word and MS Excel; Bookkeeping fundamentals.

Completed professional training including Teller, Back-Office Operations, and financial reconciliation/transaction processing courses.

Institute of Business and Accounting Studies (IBAS)

CISA (Chartered Institute of Secretaries and Administrators), Secretaries and Administrators

2000 -

Completed study with the Institute of Business and Accounting Studies (IBAS) subsidiary for the Chartered Institute of Secretaries and Administrators (CISA) in 2000.