Himalayas logo
TK
Open to opportunities

Taliah Knox

@taliahknox

I am a customer service and sales professional specializing in remote support, conflict resolution, and retention.

United States
Message

What I'm looking for

I seek a remote customer support or sales role where I can leverage CRM and POS experience, drive retention through exceptional service and upselling, work in a collaborative culture, and grow into expanded customer-success responsibilities.

I am a dedicated customer service and sales professional with over three years of experience delivering high-quality support in fast-paced and remote environments.

I have a proven track record driving sales through personalized service and upselling while managing high-volume customer interactions using tools like Zendesk and Salesforce. I have reduced wait times, introduced improved cash-handling processes, managed inventory, and upsold care packages and retail products to boost retention.

I bring empathy, adaptability, and a focus on measurable customer satisfaction to every role, and I am eager to contribute to a collaborative team that values excellent service, process improvement, and continued professional growth.

Experience

Work history, roles, and key accomplishments

NH
Current

Veterinary Assistant & Front Desk

Neel Veterinary Hospital

Jan 2023 - Present (2 years 8 months)

Provided front-line client service managing appointments, billing, and high call volumes; promoted preventive services and upsold care packages to drive retention and satisfaction.

Education

Degrees, certifications, and relevant coursework

MS

Midwest City High School

High School Diploma, General Studies

Earned a High School Diploma from Midwest City High School in Midwest City, Oklahoma.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Taliah Knox - Customer Support & Sales Associate - Club Car Wash | Himalayas