Across AmeEx, Sprint Wireless, and insurance customer support, I handled customer inquiries by phone and live chat. At AmeEx, I maintained 90%+ customer survey ratings and developed destination recommendations associated with a reported 60% increase in sales and bookings.
As a freelance provider on Fiverr and Upwork, I presented digital marketing and remote assistance services, discussed client requirements, and delivered agreed work. My experience also includes resolving insurance policy and billing inquiries, supporting enrollment, and achieving 90% customer satisfaction in live chat at Sprint Wireless.
