tachi rey

Scheduled work orders for dispatch and assisted customers with account information, billing adjustments, and payments via IVR system.

Monitored software systems, assessed signal urgency, contacted customers and emergency services, and maintained accurate customer profiles.

Helped clients with behavioral challenges, provided a safe space, and assisted with daily duties and transportation.

Processed AT&T orders in multiple software systems, assisted others, and trained new employees.

Monitored daily store operations, supported the Store Manager, supervised and trained team members, and handled customer inquiries.

Helped children with behavioral challenges, provided a safe space, assisted with class work and emotional challenges, and provided physical assistance.

Provided customer service for mobile device sales, assisted with payments, engaged customers, and handled inventory and store operations.

Picked orders using a Honeywell scanner, placed totes on conveyor, trained in packing, processed returns, and maintained cleanliness.

Answered and transferred calls, assisted customers with account information, and scheduled appointments.

Unloaded merchandise, hard-tagged clothing, priced non-clothing items, stocked merchandise, and assisted customers.

Pursued a Medical Administration program at Martinsburg College.

Earned a High School Diploma from Easton Area High School.