Sarah Coleman
@sarahcoleman
Customer service professional with strong problem-solving and retail operations experience.
United StatesWhat I'm looking for
I am a customer service professional with experience supporting retail operations at The Home Depot, skilled in resolving challenging orders and maintaining high customer satisfaction under pressure.
I am proficient with multiple service programs, call center workflows, data entry, and managing large SKU inventories, and I bring strong communication and organizational skills to every role.
I focus on building rapport, fixing problems quickly, and improving the customer experience while contributing to efficient retail stocking and shipping operations.
Experience
Work history, roles, and key accomplishments
TDCustomer Service Rep
The Home Depot
Mar 2022 - Oct 2025 (3 years 7 months)
Handled customer inquiries and challenging orders across six internal systems, resolved issues to restore satisfaction and maintained strong service standards. Managed returns, complaints, and order corrections to improve customer experience.
Education
Degrees, certifications, and relevant coursework
PSPenn Foster High School
High School Diploma, General High School Studies
Completed a High School Diploma program through Penn Foster High School, covering foundational secondary education subjects.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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