Sylvia Wanji
@sylviawanji
Responsible, intelligent and experienced professional
What I'm looking for
I am a driven and results-oriented individual with a strong background in design, sales, and customer service. With a passion for delivering high-quality results, I thrive in fast-paced and dynamic environments that challenge me to grow and develop my skills.
Throughout my career, I have demonstrated my ability to work effectively in customer-facing roles, leveraging my excellent communication skills to resolve customer inquiries and complaints. I am a team player with a strong commitment to collaboration and adaptability, always seeking opportunities to improve processes and contribute to the success of my organization.
I am excited to bring my skills and experience to a new role, where I can continue to grow and develop as a professional and make a meaningful impact on the organization.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
CCI KENYA
Jun 2022 - Present (2 years 11 months)
Responded to customer inquiries and complaints, provided product information, and processed orders. Maintained a record of customer interactions and followed up to ensure proper resolutions.
Customer Service Representative
Majorel Kenya
Jun 2021 - Jan 2022 (7 months)
Responded to customer inquiries and complaints, provided product information, and processed orders. Maintained a record of customer interactions and followed up to ensure proper resolutions.
Debt Collection
Nimble Group Kenya
Jan 2017 - Jan 2019 (2 years)
Identified outstanding debts, kept records and tracked outstanding accounts, assisted in finding funds and identifying payments, and obtained overdue balances by contacting customers.
Education
Degrees, certifications, and relevant coursework
Sylvia hasn't added their education
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