Open to opportunities

Syed Mujeeb

@syedmujeeb

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I am an IT support specialist excelling in troubleshooting and customer retention.

India

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What I'm looking for

I seek a customer-focused IT support role where I can apply troubleshooting, retention strategies and AI training experience, collaborate cross-functionally, and grow into senior technical or customer-success leadership.

I am a strategic, customer-focused IT Support Specialist with a background in computer science, IT support, and sales.

At Concentrix and Lalchowk.in I resolved complex technical issues, optimized IT infrastructure, and supported sales operations to drive revenue and customer satisfaction. I developed and implemented retention strategies that reduced churn and strengthened client relationships.

As a freelance AI Trainer at Remotasks I summarized audio, verified AI responses, and trained chatbots to improve model accuracy. I led a Customer Retention Project for Adobe, analyzing feedback and designing personalized solutions to improve loyalty.