Syed Mujeeb
@syedmujeeb
I am an IT support specialist excelling in troubleshooting and customer retention.
IndiaWhat I'm looking for
I am a strategic, customer-focused IT Support Specialist with a background in computer science, IT support, and sales.
At Concentrix and Lalchowk.in I resolved complex technical issues, optimized IT infrastructure, and supported sales operations to drive revenue and customer satisfaction. I developed and implemented retention strategies that reduced churn and strengthened client relationships.
As a freelance AI Trainer at Remotasks I summarized audio, verified AI responses, and trained chatbots to improve model accuracy. I led a Customer Retention Project for Adobe, analyzing feedback and designing personalized solutions to improve loyalty.
Experience
Work history, roles, and key accomplishments
AI Trainer
Remotasks
Trained and evaluated AI models by summarizing audio data and rating chatbot responses to improve model accuracy and response quality.
Education
Degrees, certifications, and relevant coursework
SSM College of Engineering and Technology
Bachelor of Engineering, Engineering
Grade: 6.9
Completed Bachelor of Engineering with a GPA of 6.9.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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