I am a Business Operations Support Specialist with 9+ years of experience across customer service, technical support, business operations, and data-focused projects. I have hands-on experience with AI data annotation and labeling workflows, including Label Studio and GT Studio. I am highly detail-oriented, organized, and comfortable working independently while following strict guidelines and quality standards. I am passionate about contributing to AI training projects and using my experience in data review, quality control, and process management to help build reliable AI systems.
Looking for a job
Binesh Ks
@bineshks
Hi, I’m a Business Operations Support Specialist with 9+ years of experience in customer service, technical support, business operations.
IndiaExperience
Work history, roles, and key accomplishments
FL
Current
Senior Business Operations Specialist
Founding Minds Software Private Limited
Jun 2021 - Present (5 years 4 months)
Collaborated with internal and external stakeholders to ensure smooth operational execution. Developed SOPs, training materials, and supported onboarding and change management initiatives.
BL
Customer Service Representative
BenefitAlign, LLC
Aug 2020 - Jun 2021 (10 months)
Maintained accurate customer records in CRM systems and assisted customers with product usage and technical troubleshooting. Handled complaints, refunds, and escalations to ensure satisfaction.
TE
Senior Technical Support Consultant
Telligent
Sep 2018 - Aug 2020 (1 year 11 months)
Provided L1 and L2 technical support for network-connected security devices, including installation, troubleshooting, and warranty claims. Mentored new recruits and managed complex callbacks.
PS
Technical Support Executive
Phykon Solutions
Nov 2015 - Jan 2017 (1 year 2 months)
Served as a subject matter expert supporting team members on critical technical issues. Conducted product evaluation, testing, and troubleshooting for application interface issues.
IN
Business Development Officer
Info24
Jan 2010 - May 2011 (1 year 4 months)
Handled direct sales for local businesses through scheduled client meetings. Sold digital products including websites, SEO services, and yellow pages advertisements.
Education
Degrees, certifications, and relevant coursework
VT
Vogue Institute of Fashion Technology
Diploma, Interior Designing
2011 - 2012
Completed a Diploma in Interior Designing from Vogue Institute of Fashion Technology, Bangalore, from 2011 to 2012.
IT
ITI
ITI Certificate, Computer Operator and Programming Assistant
Completed a one-year ITI program in Computer Operator and Programming Assistant (COPA).
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
2500k-3500k INR
Social media
Job categories
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