Sydney Wisniewski
@sydneywisniewski
I am a detail-oriented customer service and technical support professional.
United StatesWhat I'm looking for
I am a detail-oriented, adaptable customer service and technical support professional with experience in customer service, office coordination, scheduling, and tech support. At Apple I resolved product issues for iPhones, iPads, Macs, and Apple services, delivering exceptional support via phone, chat, and email and maintaining a consistent customer satisfaction score of 95%+.
I also bring hands-on warehouse and veterinary clinic experience, training new employees and maintaining accurate records; as an order picker I achieved a daily average of 180% while maintaining accuracy above 99% and I prioritize safety, quality checks, and clear communication in every role.
Experience
Work history, roles, and key accomplishments
APTechnical Support Representative
Apple
May 2024 - Present (1 year 4 months)
Delivered technical support for iPhones, iPads, Macs and Apple services, maintaining customer satisfaction above 95% while handling high-volume virtual support and adhering to strict privacy standards.
Order Picker
Piping Rock Health Products
Apr 2024 - Present (1 year 5 months)
Efficiently picked, packed, and labeled customer orders, achieving a daily productivity average of 180% while maintaining accuracy above 99% and conducting cycle counts to reconcile inventory.
BHCustomer Service Coordinator
Banfield Pet Hospital
May 2022 - May 2024 (2 years)
Supported veterinarians and technicians in exams and treatments, maintained accurate patient records, and educated pet owners to ensure consistent clinic operations during a two-year tenure.
Server
Papous Tap & Grille
Sep 2016 - May 2022 (5 years 8 months)
Provided front-of-house service, managed POS cash transactions, collaborated with kitchen staff for timely order delivery, and resolved customer issues to maintain positive dining experiences.
Education
Degrees, certifications, and relevant coursework
CUColorado State University
Bachelor of Science, Animal Science
2025 -
Pursuing a Bachelor of Science in Animal Science at Colorado State University since August 2025.
Availability
Location
United StatesAuthorized to work in
Job categories
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