Paige Ferguson

I’m a customer-focused professional with 5+ years of experience in customer service, operations, and team leadership across hospitality and animal care environments. I’m skilled in phone and email client support, conflict resolution, scheduling, data entry, and multitasking in fast-paced, customer-facing settings.

In my current role as a Kennel Technician, I provide exceptional client service by answering calls, scheduling services, and responding to customer inquiries. I also maintain accurate medical and service records, educate clients on pet care and medications, and support daily operations with strong attention to detail.

Previously, I led day-to-day operations as a Bar Manager and Assistant General Manager, delivering high-level customer satisfaction while training teams and resolving escalated concerns. I bring a steady, problem-solving mindset to every interaction—focused on clear communication, effective workflow, and reliable follow-through.