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Swati Tyagi

@swatityagi

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Results-driven Technical Delivery Manager with expertise in digital transformation.

Australia

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What I'm looking for

I seek a role that fosters innovation, embraces Agile methodologies, and values diversity.

I am a seasoned Technical Delivery Manager with extensive experience in driving transformational projects and leading complex technology-driven programs. My expertise lies in Agile delivery, SaaS, and cloud-based environments, where I have successfully managed the full lifecycle of data initiatives, ensuring seamless execution and alignment with business objectives.

Throughout my career, I have demonstrated a strong ability to foster cross-functional collaboration and improve software delivery outcomes. I have led significant migrations to cloud infrastructures, implemented hybrid Agile frameworks, and integrated AI-driven automation, achieving remarkable cost efficiencies and improved data accessibility for over 100 business users. My commitment to operational excellence and risk management has consistently resulted in enhanced project performance and stakeholder engagement.

Recognized for my contributions to diversity and inclusion, I have also been elected to leadership committees and have received accolades for my exceptional performance. I am passionate about leveraging technology to drive innovation and am eager to continue making a positive impact in the field of digital transformation.

Experience

Work history, roles, and key accomplishments

Current

Senior Data Manager (APAC)

Current

CMC

Jan 2021 - Present (4 years 6 months)

Led high-impact, large-scale initiatives, managing the full lifecycle of internal self-service portals/applications from inception to delivery. Spearheaded end-to-end delivery of complex data-driven initiatives, integrating AI-driven automation to achieve cost efficiencies of 40%.

Agile SaaS Cloud Computing AWS RedShift Snowflake DBT Airflow Data Management Digital Transformation Automation Stakeholder Engagement

Technical Delivery Manager

MENTZ

Jan 2019 - Present (6 years 6 months)

Led end-to-end delivery of both strategic projects and BAU initiatives, ensuring seamless integration of new solutions. Oversaw a $4.6M project portfolio, delivering high-impact business, automation, digital, infrastructure, and technology projects for public transport sector clients.

Project Management AWS Azure Risk Management Client Relationship Management Vendor Management Digital Transformation Automation Stakeholder Management

Delivery Project Manager for Opal Travel App

Transport for NSW

Jan 2018 - Present (7 years 6 months)

Co-ordinated the full project lifecycle for the Opal Travel App, including business case development, resource allocation, and budgeting. Successfully rebuilt the Opal Travel App with a focus on seamless contactless payment integration, enhancing commuter experience for over 1.7M users.

Project Management Agile React Native Swift Risk Management Stakeholder Engagement Mobile Application Development

Project Manager | Lead Digital BA

Transport for NSW

Jan 2013 - Present (12 years 6 months)

Established transition governance frameworks and led operational readiness efforts for the successful delivery of a revamped website. Decreased customer service inquiries by 20% through elevating website functionality and self-service capabilities.

Project Management Digital Transformation Business Analysis Scrum Master Vendor Management Change Management Release Management

Education

Degrees, certifications, and relevant coursework

University of Sydney

Masters in Information Technology, Information Technology

Completed a Master's degree focusing on advanced topics in information technology. Gained expertise in various IT domains, preparing for leadership roles in the tech industry.

Nagpur University

Bachelor in Computer Engineering, Computer Engineering

Obtained a Bachelor's degree in Computer Engineering, covering fundamental concepts and practical applications in computer science and engineering. Developed a strong foundation in software and hardware principles.