Michael Cronin
@michaelcronin
Results-driven Technical Project Manager with extensive SaaS experience.
What I'm looking for
I am a results-driven Technical Project Manager with over 18 years of experience in delivering complex SaaS and cloud-based transformations across large enterprises, particularly in the investment banking and insurance sectors. My expertise lies in Agile and hybrid environments, where I have successfully managed projects involving performance optimization, CRM system implementations, and cloud migrations using platforms like Azure and AWS.
Throughout my career, I have led numerous high-stakes projects, including the migration of over 20 applications during a $45 million divestment at Suncorp and achieving $8 million in cost savings through cloud transitions at Australia Post. My strong background in stakeholder engagement, vendor management, and project risk management has enabled me to deliver projects on time and within budget while maintaining compliance with regulatory standards.
As a Certified Scrum Master and SAFe Agilist, I am passionate about fostering Agile methodologies within teams. I have a proven track record of coaching teams to adopt Agile best practices, facilitating sprint ceremonies, and ensuring effective communication across cross-functional teams. I am eager to bring my skills and experience to a forward-thinking organization that values innovation and collaboration.
Experience
Work history, roles, and key accomplishments
Senior Project Manager
Australia Post
Jan 2024 - Dec 2024 (11 months)
Responsible for the successful delivery of several complex integration projects across the organization, working within an agile-based, cross-functional delivery team. Delivered end-to-end cloud migration, Salesforce integration, and performance automation projects across 40+ applications with strong emphasis on status reporting to the executive level. Led the cloud transition of Genesys contact p
Senior Project Manager
Suncorp
Jun 2021 - Dec 2023 (2 years 6 months)
Managed the migration and transition of data and 20 applications to Brighter Super following a $45 million sale of the Wealth and Superannuation business. Accountable for data cleanup across technology platforms in a complex, integrated environment. Delivered secure SaaS and infrastructure projects supporting trade and superannuation system transitions.
Senior Project Manager
Suncorp
Jan 2019 - Jun 2021 (2 years 5 months)
Managed the transition of Life data and 30 related applications to TAL following a $725 million sale of the Life Insurance business. Led the complex removal of data from Suncorp technology platforms, including Data Lake, RedShift, Netezza, and reporting layers. Adhered to strict data governance, quality assurance, and data remediation approval processes.
Senior Scrum Master/Agile Coach
Ladbrokes Coral
Jul 2017 - Dec 2018 (1 year 5 months)
Served as Senior Scrum Master and Agile Coach for the Business Intelligence (BI) Technology stream, aligning the BI Reporting function onto a single data warehouse platform. Transitioned BI and reporting functions into a unified SAFe Agile framework post-merger. Facilitated end-to-end sprint ceremonies, team coaching, and backlog prioritization.
Senior Scrum Master/Agile Coach
CloudAnswers
May 2016 - Jun 2017 (1 year 1 month)
Coached the team in Agile practices within a Business Transformation project using Salesforce Service Cloud, functioning as the servant leader and facilitating all sprint ceremonies and project documentation. Managed cross-functional teams to design, build, and roll out products to clients. Guided and coached multiple scrum teams on Agile best practices, principles, and frameworks.
Scrum Master
Australia Post
Apr 2013 - May 2016 (3 years 1 month)
Served as Scrum Master for a scaled agile (SAFe) digital transformation project across the organization using multiple platforms, technologies, and applications. Built strong vendor relationships and led scrum of scrums focusing on collaboration across teams. Facilitated sprint planning, sprint reviews, and retrospectives for scrum teams.
Agile Project Manager
Rabobank International
Jul 2012 - Feb 2013 (7 months)
Managed projects for Rabobank International. No further details provided.
Project Manager
Barclays Capital
Nov 2009 - Jun 2012 (2 years 7 months)
Managed projects for Barclays Capital. No further details provided.
Project Manager
UBS AG
Jul 2006 - Jul 2009 (3 years)
Managed projects for UBS AG. No further details provided.
Education
Degrees, certifications, and relevant coursework
PRINCE2
PRINCE2 Foundations, Project Management
Currently pursuing PRINCE2 Foundations certification, which covers the fundamental principles and processes of project management. This ongoing study aims to strengthen traditional project management skills.
Scrum.org
Certified Scrum Master, Agile Project Management
Obtained certification in Scrum Master principles and practices from Scrum.org, enhancing expertise in Agile methodologies and team facilitation. This certification supports effective leadership in Agile project environments.
Scaled Agile, Inc.
SAFe Agilist, Scaled Agile Framework (SAFe)
Completed the Leading SAFe program to become a SAFe Agilist, focusing on scaling Agile across the enterprise. This involved understanding Lean-Agile principles and practices for large-scale solution delivery.
Monash University
Bachelor of Computing, Computing
Completed a Bachelor of Computing degree, gaining a comprehensive understanding of computing principles and applications. The curriculum covered various aspects of computer science and software development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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