Sussana ObiagwuSO
Open to opportunities

Sussana Obiagwu

@sussanaobiagwu

Experienced customer service representative with a focus on sales.

Nigeria

What I'm looking for

I am looking for a role that values customer engagement and offers opportunities for growth.

I am a dedicated Customer Service Representative with over four years of experience in outbound sales and customer engagement. My expertise lies in cold calling, upselling, and cross-selling, where I have consistently driven conversions and enhanced customer satisfaction. I pride myself on my ability to handle objections and build rapport with clients, ensuring that their needs are met with personalized solutions.

In my recent role as a Sales Representative at Liberty Travels, I successfully managed customer inquiries regarding travel packages and processed bookings while addressing any issues that arose. My proactive follow-up with customers has not only ensured satisfaction but also fostered loyalty. Previously, as a Loan Officer at Carbon, I assessed loan applications and provided clients with tailored financial advice, maintaining compliance and accuracy in all transactions.

Experience

Work history, roles, and key accomplishments

LT

Sales Representative (Outbound)

Liberty Travels

Jul 2022 - Mar 2023 (8 months)

As an Outbound Sales Representative at Liberty Travels, I responded to customer inquiries about travel packages and processed bookings. I addressed issues related to bookings and suggested travel deals based on customer preferences. I also followed up with customers to ensure satisfaction and communicated with service providers to confirm bookings.

Education

Degrees, certifications, and relevant coursework

Sussana hasn't added their education

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Tech stack

Software and tools used professionally

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Sussana Obiagwu - Sales Representative (Outbound) - Liberty Travels | Himalayas