SS
Open to opportunities

Susanne Schengber

@susanneschengber

Dedicated customer service professional with equestrian expertise.

Germany
Message

What I'm looking for

I am looking for a dynamic role that values customer engagement and offers growth opportunities.

My name is Susanne Schengber, and I have a diverse background in customer service and equestrian care. With over a decade of experience in various roles, I have honed my skills in customer support, sales, and animal care, particularly in the equestrian sector. My journey began with internships as a horse caretaker and osteopath, leading to full-time positions that deepened my passion for working with animals.

In addition to my equestrian experience, I have successfully transitioned into customer service roles, including positions at Amazon and Arvato, where I excelled in technical support and sales. My ability to communicate effectively and provide exceptional service has been a cornerstone of my career. Currently, I am self-employed, focusing on social media and my own business, House of Snakes, which allows me to combine my interests in entrepreneurship and digital marketing.

Experience

Work history, roles, and key accomplishments

TI

Back Office Employee

Telus International

Nov 2022 - Present (2 years 8 months)

Worked part-time as a back office employee, managing chat and WhatsApp communications. Provided support and resolved customer queries through digital channels.

DV

Customer Advisor

D+S Technischer Support + Vertrieb

Mar 2018 - Present (7 years 4 months)

Provided full-time customer support and sales services. Assisted clients with technical issues and product inquiries, ensuring high levels of customer satisfaction.

GR

Horse Groom

Grönwohldhof

Aug 2012 - Present (12 years 11 months)

Provided full-time care for horses, including feeding, grooming, and maintaining their living environment. Ensured the well-being and health of numerous horses on a daily basis.

JM

Intern Tournament Groom

Janne-Friederike Meyer

Jan 2012 - Present (13 years 6 months)

Completed an internship as a tournament groom, supporting the preparation and care of horses during competitions. Developed skills in high-pressure environments and specialized horse handling.

AK

Intern Equine Osteopath

Anne Köhler

Apr 2010 - Present (15 years 3 months)

Participated in a two-week internship focusing on equine osteopathy. Observed and assisted in the treatment of horses, gaining insight into specialized animal health practices.

PA

Intern Horse Breeder

Pappelhof

Jul 2009 - Present (16 years)

Gained practical experience in horse care and stable management. Assisted with daily routines and learned about the responsibilities of a horse breeder.

Education

Degrees, certifications, and relevant coursework

RT

Regionale Schule mit Grundschule Tützpatz

Hauptschulabschluss, General Education

Completed primary education at Grundschule Altentreptow from August 2001 to July 2002. Continued secondary education at Regionale Schule mit Grundschule Tützpatz, where a Hauptschulabschluss was obtained.

AK

Abendgymnasium Wolfgang Koeppen

Vorkurs-Abitur, General Education

Attended Abendgymnasium Wolfgang Koeppen in Greifswald for a pre-Abitur course. This period focused on preparing for the Abitur examination.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Susanne Schengber - Social Media Business Owner - House of Snakes | Himalayas