Leonie Schnell

Performed initial contact and appointment setting for therapy inquiries, managing client intake processes between Aug and Dec 2025.

Worked as a customer service agent handling inbound/outbound calls and client inquiries from Jun 2024 to Jul 2025, maintaining service quality and call handling targets.

Served as a sales associate responsible for customer assistance, merchandising and cashier tasks between Oct 2023 and Jun 2024, supporting daily store operations.

Completed a voluntary social year at an animal shelter providing animal care, intake support, and public-facing assistance from Feb to Aug 2023.

Worked as a retail sales clerk handling customer service, stocking, and checkout operations from Aug 2021 to Feb 2023, improving store service continuity.

Worked as a painter performing painting and surface preparation tasks, contributing to facility maintenance and renovation between Sep 2019 and Jul 2020.

Completed a berufsvorbereitende Bildungsmaßnahme focusing on vocational preparation and basic job skills from Jan to May 2018. Prepared for transition into vocational roles.

Completed a probationary employment period as a hairdresser, delivering client services and salon support during 2017. Gained client-facing experience and basic salon operations knowledge.

Undertook a brief internship providing hairdressing assistance and salon support in Jun-Jul 2016, developing basic salon skills.

Assisted in a veterinary practice during a short internship in Mar 2016, supporting animal care and basic clinical tasks.

Completed a short internship as a florist assisting with arrangements and shop duties in Oct 2015, gaining basic floral design experience.

Attended Mittelschule Deiningen from September 2012 to July 2017.

Attended primary school (Grundschule Deiningen) from September 2008 to August 2012.