L tattoo
@ltattoo
Experienced customer service professional with strong communication skills.
GermanyWhat I'm looking for
As a dedicated customer service professional, I have honed my skills in various roles, particularly in the German-speaking market. My experience spans from managing customer inquiries in a tattoo studio to conducting B2B interviews for Hyundai Deutschland. I pride myself on my empathetic approach and ability to handle high-pressure situations effectively.
Throughout my career, I have developed a strong foundation in CRM systems, data management, and social media marketing. My role at Care Vision Augenlaserzentrum involved providing medical consultations and managing patient communications, which further enhanced my ability to connect with clients and understand their needs. I am passionate about delivering exceptional service and continuously seek to improve my skills in remote support roles.
Experience
Work history, roles, and key accomplishments
Author
Self Employed
Jan 2025 - Present (8 months)
Authored and marketed personal books, distributing them via Amazon KDP. Implemented marketing campaigns and gathered reader feedback.
Customer Service & Marketing
Tattoo Studio Frankfurt am Main
Jan 2022 - Dec 2025 (3 years 11 months)
Managed customer consultations, appointments, and financial planning. Executed social media marketing and community building initiatives.
CRM - Data Interviewer
Hyundai Deutschland
Jan 2020 - Dec 2021 (1 year 11 months)
Conducted telephone interviews with business clients and maintained contact and fleet data in CRM. Managed independent communication and follow-up processes.
Customer Consultant
Care Vision Augenlaserzentrum
Jan 2019 - Dec 2020 (1 year 11 months)
Provided initial consultations for medical services and managed appointment scheduling. Handled CRM documentation and patient communication.
Customer Service Representative
Lotto Remote Expertise
Jan 2016 - Dec 2018 (2 years 11 months)
Handled inbound and outbound calls, providing telephone advice and problem-solving. Focused on customer retention and data collection using CRM systems.
Restaurant Manager & Owner
Restaurant Am Dorfplatz
Jan 2013 - Dec 2016 (3 years 11 months)
Oversaw service, kitchen operations, and purchasing. Managed guest and team relations, along with accounting and event planning.
Education
Degrees, certifications, and relevant coursework
L hasn't added their education
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Availability
Location
GermanyAuthorized to work in
Job categories
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