Susana Fuentes- Nutrición Canina

I’m a servant leader who drives products and projects with purpose, structure, and empathy. With 4 years as product manager, 7 years in project management, and 13+ years working in Agile environments, I empower cross-functional teams to deliver impactful, high-quality digital solutions.

PMP-certified, I apply PMBOK best practices to align every initiative with business goals, while managing scope, schedule, and budget expectations. I also turn complex business needs into clear, actionable roadmaps—balancing user value, technical feasibility, and strategic impact through stakeholder collaboration and continuous improvement.

In my current role as Business Analyst at OneClick Code (June 2025–Present), I bridge business strategy and product execution by translating insights into prioritized, measurable features. I use Amplitude, Hotjar, and Google Analytics to guide product optimization, build KPI dashboards in Tableau, streamline workflows in Asana and Jira, and I’ve supported launches from zero to production—resulting in a 10% revenue increase and improved NPS through a UX-first website redesign.

Earlier, as Scrum Master / Project Manager at Agility Feat (Aug 2022–Feb 2025), I led and coached 4 cross-functional teams, improving productivity by 25% and delivering 98% of projects on time and within budget. I kept defect rates under 5%, reduced project cycle time by 20%, achieved 15% cost savings, and automated 60% of manual reporting tasks to improve efficiency, quality, and time to market.