Open to opportunities

Christian Paolo Vásquez Chávez

@paolovasquez

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Product and marketing leader specializing in cloud, cybersecurity, and telecom pricing for enterprise growth.

Guatemala

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What I'm looking for

I seek roles where I can lead product and pricing strategy for cloud and cybersecurity offerings, collaborate cross-functionally, and drive measurable revenue and customer retention improvements.

I am a product and marketing leader with deep technical expertise in cloud, cybersecurity, and unified communications, focused on delivering market-driven solutions that strengthen growth, profitability, and customer relationships. I have led pricing, loyalty, and product initiatives across enterprise segments, designing tools and models that improved competitiveness and financial performance.

Across roles at Millicom (Tigo), I directed end-to-end product lifecycles, launched major digital initiatives, and implemented retention and revenue strategies that reduced churn and increased engagement. I have a strong background in analytics and business intelligence, having developed dashboards, KPIs, and balanced scorecards to support executive decision-making.

I hold an MBA (Summa cum laude) and technical degrees in telecommunications and computer science, and maintain certifications in Azure fundamentals, digital marketing, and Fortinet cybersecurity. I collaborate cross-functionally to align technology with evolving business objectives and to drive measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Pricing Owner

Current

Millicom (Tigo)

May 2021 - Present (5 years 1 month)

Directed pricing, product and go-to-market innovation across cloud, cybersecurity, and unified communications for enterprise clients, launching advanced pricing tools that improved competitiveness and profitability.

Pricing Strategy Cloud Solutions Cybersecurity Unified Communications Go To Market Stakeholder Management Product Positioning

Loyalty, Revenue and Churn

Millicom (Tigo)

Dec 2017 - May 2021 (3 years 5 months)

Formulated and executed retention strategies that reduced churn and increased loyalty for corporate products, managing cross-functional initiatives and guiding subsidy and renewal decisions to improve profitability.

Customer Retention Revenue Management Data Analysis Loyalty Programs

Product Owner

Millicom (Tigo)

Aug 2011 - Dec 2017 (6 years 4 months)

Owned product lifecycle for digital connectivity devices, leading launches (including FIFA World Cup App and 4G) and multi-channel commercial campaigns that exceeded revenue and market-share targets.

Product Management Go To Market Digital Launches Marketing Operations Business Case Development KPI Tracking Channel Management

Marketing Specialist

Millicom (Tigo)

Feb 2010 - Aug 2011 (1 year 6 months)

Analyzed sales and product metrics to produce forecasts and reports that informed local and international leadership decisions and supported targeted marketing campaigns.

Data Analysis Forecasting Reporting Marketing Analytics Performance Monitoring

Business Intelligence Analyst

Millicom (Tigo)

Nov 2005 - Feb 2010 (4 years 3 months)

Implemented Balanced Scorecards and KPIs and developed dashboards and data cubes to enable executive reporting and drive insight-led operational improvements.

Business Intelligence KPIs Dashboarding Data Warehousing Process Improvement

Webmaster & Payments Lead

Universidad Galileo

Jan 2004 - Nov 2005 (1 year 10 months)

Implemented a secure online payment system and provided webmaster services, enhancing site functionality and training staff to adopt new digital tools and workflows.

Web Master Payments User Training Web Development Digital UX Improvements