Suprotim Som

I’m a results-driven Commercial Account Manager with 6+ years of experience building client relationships and exceeding revenue targets across mid-market and enterprise SaaS. Currently at ThoughtSpot, I manage a commercial portfolio of 150+ accounts (USD 6.5 Million ATR) across North America (90%) and Asia-Pacific (10%).

I lead strategic account planning with a churn-first mindset—leveraging CRM & data analytics, multi-threading, and stakeholder management to protect and grow revenue. I collaborate closely with Customer Success, Engineering, and Product teams to create retention and renewal management strategies and align business objectives.

My impact is measurable: I drove $559,520 in Net New ARR, achieving 135% of annual quota and earning recognition as a top global performer across a 40+ member sales team. I also preserved $456,392 in at-risk revenue and maintained an 85% revenue retention rate through proactive churn mitigation using QBR/HBR cadence to surface risks, enablement needs, and upsell/cross-sell opportunities.

Before ThoughtSpot, I served as a Senior Manager - Sales & Strategy and led a 3-person sales team focused on new customer acquisition and regional revenue growth. Earlier, I worked in Business Development and Lead-Channels & Strategic Alliances roles—executing partner acquisition, bid/RFP management, and go-to-market planning—strengthening my ability to scale pipeline and translate customer feedback into actionable outcomes.