Supreet Singh
@supreetsingh
I improve student experiences through clear communication, operational coordination, and customer-focused support.
IndiaWhat I'm looking for
At Propeers, I serve as the primary point of contact for students, resolving daily queries across calls, WhatsApp, and email while coordinating escalations with internal teams.
I track EMI schedules, follow up on payment timelines, maintain operational dashboards, and manage Excel-based records and reporting. I also pitch upgrades and add-on services to existing students, contributing to revenue through upselling.
During my internship at AOSC Technologies, I helped translate user needs into practical solutions, explained updates clearly to non-technical stakeholders, and tested products from an end-user perspective. I also built Quick Desk, a customer support ticketing system for logging, tracking, and resolving queries end-to-end.
Experience
Work history, roles, and key accomplishments
Student Experience Executive (Operations)
Propeers
Feb 2026 - Present (7 months)
Served as the primary point of contact for students, resolving queries via calls, WhatsApp, and email. Handled issue escalation, tracked EMI schedules, managed operational dashboards, and contributed to revenue through upselling.
Education
Degrees, certifications, and relevant coursework
Khalsa College, Amritsar
Bachelor of Computer Applications, Computer Applications
2022 - 2025
Grade: 76.13%
Pursued a Bachelor of Computer Applications, achieving 76.13%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Supreet?
You can contact Supreet and 90k+ other talented remote workers on Himalayas.
Message SupreetGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
