Operations, Product Support Engineer, Customer Success Developer,Customer Experience Manager, Customer Care Representative, Virtual Assistant, Process Associate, Sales
PMLooking for a job
Prasenjit Mahato
@prasenjitmahato
Operation Executive
IndiaWhat I'm looking for
Results-oriented Operations Executive with a foundation in optimizing processes and enhancing operational efficiency. Demonstrated ability to support day-to-day operations while collaborating with various teams to achieve organizational goals. Proficient in analyzing operational workflows and identifying areas for improvement. Known for strong problem-solving skills and a commitment to delivering high-quality results. Eager to leverage my experience in a dynamic environment to drive productivity and streamline operations. Adaptable and open to learning, with a strong focus on contributing to team success
Experience
Work history, roles, and key accomplishments
AL
Operation Executive
Aegis Startek Private Limited
May 2019 - Apr 2023 (3 years 11 months)
Led a team to execute complex projects while achieving cost savings through strategic vendor negotiations. Enhanced team productivity and customer satisfaction by implementing effective project management strategies and training programs.
BL
Executive Assistant
Beltalk Technology Private Limited
May 2018 - Apr 2019 (11 months)
Responsible for increasing lead generation through targeted email campaigns and personalized outreach. Enhanced customer satisfaction by addressing inquiries and resolving issues promptly. Exceeded sales targets and improved customer retention rates by providing exceptional service.
Education
Degrees, certifications, and relevant coursework
MT
Maulana Abul Kalam Azad University of Technology
Bachelor's Degree, Electrical Engineering
2013 - 2017
Grade: 7.83
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
10k-30k USD
Social media
Job categories
OperationsOperationsProduct Support EngineerCustomer Success DeveloperCustomer Experience ManagerCustomer Care RepresentativeVirtual AssistantVirtual Health CoachProcess AssociateNatural Language Processing DeveloperEmail MarketerSalesSales AgentMarketing OperationsCustomer Experience SpecialistCustomer Experience AssociateCustomer OperationsCustomer Relationship ExecutiveCustomer Onboarding ManagerTeaching AssistantLead Generation SpecialistLead GeneratorLead Generation Executive
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