At Teleperformance India, I handled voice support for the GoDaddy process, resolving customer queries and providing basic troubleshooting for product and service concerns. I also kept case notes and customer interaction records in internal systems.
At Quantifiers Coaching Institute, I handled student and parent enquiries, made outbound calls, and supported lead qualification and admission follow-ups. I also supported daily operations, seminars, promotional activities, tests, and social media and website content updates.
