Sumit Kumar

My name is Sumit Raj Nagar, and I am a dedicated customer care executive with nearly three years of experience in various support roles. I have honed my skills in providing exceptional service, resolving customer queries efficiently, and ensuring client satisfaction. My journey began at Magicbricks, where I managed a high volume of customer calls, consistently meeting performance metrics and delivering solutions promptly.

Following my tenure at Magicbricks, I expanded my expertise at Grofers as a Chat Delight Executive, where I adeptly handled customer inquiries through chat, further enhancing my communication skills. My most recent role as a Management Associate at Corporate Serve Solution Pvt. Ltd. allowed me to work in an international technical support process, where I was responsible for troubleshooting and managing escalations, ensuring that clients received timely solutions. I am passionate about leveraging my skills to contribute to the growth and success of an organization.