Open to opportunities

sujith k h

@sujithkh

Message

Experienced IT Support Engineer passionate about technology and problem-solving.

India

Message

What I'm looking for

I am looking for a role that offers opportunities for growth, collaboration, and innovation in IT support and system administration.

With over 10 years of experience in IT support and system administration, I have developed a strong foundation in managing and optimizing technology infrastructures. My journey began with a BCA in Information and Communication Technologies, which equipped me with the necessary skills to excel in various roles, including Desktop Support Engineer and System Administrator.

Throughout my career, I have consistently demonstrated my ability to troubleshoot complex issues, manage Active Directory, and implement security protocols. My certifications, including Azure Administrator Associate, reflect my commitment to staying current with industry standards. I take pride in my exceptional communication skills and my ability to work collaboratively within teams to achieve organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Tech Support Engineer/IT Support Engineer

Current

Probox Infotech

Mar 2022 - Present (3 years 4 months)

Managed Windows Server Infrastructure, including installation, configuration, and maintenance. Monitored system performance, performed upgrades, and ensured policy compliance.

Windows Server Active Directory Patch Management PowerShell Networking Troubleshooting

System Admin

RMS Technologies Pvt Ltd

Apr 2021 - Present (4 years 3 months)

Installed and configured Windows server operating systems and managed Active Directory, including user accounts and group policies. Implemented and maintained backup and recovery solutions for servers and critical data.

Active Directory Patch Management Backup And Recovery System Monitoring Troubleshooting Virtualization Networking

Customer Support Engineer

Puthurinfotech Pvt Ltd

Jul 2017 - Present (8 years)

Installed and configured operating systems on servers and workstations, and managed user accounts and access controls. Implemented security measures and monitored system performance.

System Implementation Security Management System Monitoring Troubleshooting Documentation Automation

Desktop Support Engineer

Sysnet Global Technology Ltd

Jul 2015 - Present (10 years)

Installed, configured, and troubleshooted hardware and software components on desktops and laptops. Provided technical support for incoming queries and issues related to computer systems.

Technical Support Inventory Management

Education

Degrees, certifications, and relevant coursework

INDIAN INSTITUTE OF MANAGEMENT AND TECHNICAL EDUCATION

BCA, Information and Communication Technologies

Studied Information and Communication Technologies, gaining foundational knowledge in various IT domains. Focused on developing skills essential for managing and maintaining modern communication systems and technologies.

JETKING INFOTRAIN LTD

Diploma, Computer Hardware and Networking

Completed a program in Computer Hardware and Networking, acquiring practical skills in assembling, troubleshooting, and maintaining computer systems. Gained expertise in network configuration and administration.