Sunny Chavda
@sunnychavda
Desktop Support Engineer with experience in installing, upgrading, and configuring innovative progra
What I'm looking for
As a seasoned Desktop Support Engineer, I have honed my skills in installing, upgrading, and configuring innovative programs on Windows operating systems. With a strong background in technical support, I excel in enhancing processes and minimizing business interruptions. My expertise in server administration, network security, and cloud platform familiarity has enabled me to deliver high-quality solutions to complex IT issues.
Throughout my career, I have successfully managed and resolved numerous helpdesk tickets, optimized server performance, and engineered comprehensive migration strategies. My proficiency in operating systems, exchange server, and virtualization has allowed me to provide timely and effective solutions to software and hardware issues.
I am a results-driven professional with a passion for staying up-to-date with the latest advancements in IT and computer science. I possess excellent communication skills, strong problem-solving abilities, and a customer-centric approach to technical support.
Experience
Desktop Support Engineer & Server Administrator
Puthur Infotech Pvt Ltd
Feb 2023 - Present (1 year 4 months)
Managed and resolved helpdesk tickets, optimized servers, and supported desktop clients, achieving high satisfaction rates and reducing downtime.
Desktop Support Engineer & Server Administrator
Krishna Engineering Works Pvt Ltd
Aug 2020 - Feb 2023 (2 years 6 months)
Engineered company-wide upgrades, managed server backups, and provided customer support, improving operational efficiency.
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