Open to opportunities

Allen Macwan

@allenmacwan

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IT Professional with over 10 years of experience in System and Network Administration

United Kingdom

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What I'm looking for

Seeking a challenging role that utilizes my technical expertise and leadership skills to drive business growth and improve IT operations.

Highly skilled IT professional with a strong background in system and network administration, offering over 10 years of experience in delivering optimal results and business solutions via technology. Proven track record of providing exceptional technical support and ensuring the smooth operation of IT infrastructure.

With expertise in systems administration, modern workplace engineering, desktop support, and active directory services, I possess a unique blend of technical, functional, and troubleshooting skills. My experience in managing and administering IT infrastructure, including servers, networks, and backups, has enabled me to develop a strong understanding of the importance of efficient IT operations.

I am a team leader with excellent managerial, technical, and functional skills, with a strong record of facilitating cross-functional coordination for successful delivery of IT solutions. My achievements include being recognized as the 'Best Support Engineer' twice and 'Employee of the Month' at Intesols India Pvt. Ltd.

Experience

Work history, roles, and key accomplishments

Current

IT System Administrator

Current

SAI SERVICES LTD.

Sep 2023 - Present (1 year 9 months)

Responsible for developing and designing IT infrastructure and support, managing Active Directory, and troubleshooting network issues. Involved in installation and configuration of IT networks and providing L1 & L2 support for various IT hardware.

Active Directory Troubleshooting Infrastructure Management Desktop Support Vendor Management System Monitoring Hardware

System Administrator

BRODOS INDIA PVT. LTD.

May 2021 - Jul 2023 (2 years 2 months)

Managed desktop and laptop hardware, IT security operations, and conducted software audits. Provided technical support and managed vendors for IT procurements.

IT Security Hardware IT Audit Vendor Management System Monitoring Technical Support Inventory Management

Server Administrator

INTESOLS PVT. LTD.

Mar 2019 - Apr 2021 (2 years 1 month)

Handled installation and troubleshooting of Windows and Server OS, managed AWS backups, and provided remote support to clients. Oversaw IT infrastructure and resolved technical issues.

Windows Server AWS Infrastructure Technical Support Troubleshooting Ticketing Systems Email Migration Incident Management

System Support Engineer

THE LOGIC FACTORY INDIA PVT. LTD.

Apr 2017 - Oct 2018 (1 year 6 months)

Maintained and updated firewall policies, managed virtual environments, and provided support for Microsoft Active Directory. Resolved hardware issues and monitored systems for performance.

Firewalls Virtualization Active Directory Technical Support System Monitoring Hardware Network Management

Operations Support Engineer

NOKIA SOLUTIONS NETWORK INDIA PVT. LTD.

Feb 2015 - Jan 2017 (1 year 11 months)

Managed onboarding and offboarding processes, handled network administration, and resolved hardware issues. Ensured security best practices and responded to incidents.