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Sujay Mukherjee

@sujaymukherjee

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Wipro Associate, bled GIS, AI, customer service, and certified PYTHON, Project Management, and CBAP.

India

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What I'm looking for

In the meantime working under a few of the MNCs I gathered a diversified knowledge in different sectors and now want to use and enhance my skills collaboratively to the next level.

Dynamic biotechnology enthusiast with a background spanning GIS, RS, LIDAR, AI, and
Customer Service. As an Associate at Wipro Limited DOP, passionate about contributing
expertise in innovative medical devices, leveraging a solid foundation in biotechnology and
diverse certifications, including PYTHON and a Certificate in Project Management and
Certified Business Analysis Professional (CBAP). Committed to pushing boundaries and
revolutionizing patient care in collaboration with a dedicated team at Wipro

Experience

Current

Medical Device Associate — Wipro Limited — Apr 2023 - Present

Current

Wipro Ltd

Mar 2023 - Present (1 year 3 months)

• Collaborated with Philips to transform medical device complaint handling.
• Implemented innovative solutions using data integration, AI analytics, and customized workflows.
• Achieved improved patient safety, increased efficiency, and valuable insights in adherence to standards.
• Skills: Databases, Client Interaction, Tactical Traini

Salesforce Data Analytics Problem Solving Remote Team Windows Analytics Operations ServiceNow

Customer Service Management

Freelance

Oct 2019 - Dec 2022 (3 years 2 months)

• Orchestrated exceptional customer service, navigating market trends and ensuring seamless order
fulfillment.
• Balanced demand with skill, managed timelines and fostered employee engagement during a daily
14-hour pledge.
• Skills: Presentations, CRM, Project Plans, Negotiation, Order Fulfillment, Communication.