Mayukh Sinha

I am an experienced data analyst with a firm background in MySQL programming and Power BI. I have a proven track record of delivering impactful insights through data analysis and visualization. In my projects, I designed a Power BI dashboard to evaluate customer satisfaction in a call center, resulting in a 4.5% increase in customer satisfaction ratings. I also have experience in social media data analytics, where I processed and analyzed a dataset of over 5 million users and identified the top 5 content categories for revenue increase.

With a Bachelor's degree in Biotechnology, I have a strong foundation in scientific research and data analysis. I am skilled in using Python libraries such as NumPy and Pandas for data manipulation and analysis. I am also proficient in MySQL for database management and have experience working with CRM tools such as LeadSquared and Freshdesk. My strong soft skills, including verbal and non-verbal communication, attention to detail, and active listening, enable me to effectively collaborate with cross-functional teams.