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Suhail Bashir

@suhailbashir

I run travel, retail, and digital service operations with accurate client delivery.

India
Message

What I'm looking for

I'm looking for an operations, business management, travel services, or administrative role where I can improve workflows, manage client delivery, coordinate vendors and records, and solve complex service issues in a fast-paced environment.

At FlySure Agencies, I established and manage daily travel, ticketing, and business service operations, handling flight bookings, itineraries, client queries, vendor portals, billing, and compliance workflows.

At Pin Point Online Services & Stationery Centre, I directed client delivery and retail operations, processing and verifying 50+ online applications, government filings, and registry forms each day. I streamlined digital filing workflows to reduce turnaround time by 30% while maintaining 100% accuracy in high-volume client documentation.

I also taught Science and Biology, designing lesson plans and assessments while supporting student progress through parent-teacher consultations.

Experience

Work history, roles, and key accomplishments

FA
Current

Founder & Operations Manager

FlySure Agencies

Jan 2025 - Present (1 year 8 months)

Serve as primary point of contact for client outreach and account management, resolving booking, itinerary, and service issues. Own the full sales cycle from lead intake to post-sale follow-up, driving a 60%+ customer retention rate.

PC
Current

Operations & Business Manager

Pin Point Online Services & Stationery Centre

Mar 2021 - Present (5 years 6 months)

Directed end-to-end daily operations, client service delivery, and retail inventory management for a digital services center. Processed and verified complex online applications, government filings, and registry forms for 50+ clients daily with high accuracy.

IN
Current

Insurance Advisor

Independent

Run discovery calls and needs-based consultations to advise clients on insurance policy options, using Turtlemint Pro CRM to manage lead qualification and quotes. Achieve a 35–50% consultation-to-close conversion rate.

Education

Degrees, certifications, and relevant coursework

University of Kashmir logoUK

University of Kashmir

Bachelor of Science, Biology

Bachelor of Science degree with a major in Biology (Zoology).

Kashmir University logoKU

Kashmir University

Bachelor of Science, Biology

Bachelor of Science in Biology (Zoology) from Kashmir University.

Tech stack

Software and tools used professionally

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