Shoeb Wallimia

Arranged flights, accommodation, and ground transport using GDS; negotiated vendor rates and managed travel documentation while monitoring trends and expenditures to ensure policy compliance.

Delivered lectures and workshops on tourism to support student career readiness and industry skill development.

Managed and standardized travel operations across multiple Gujarat branches, negotiated supplier partnerships, implemented SOPs, and monitored budgets and KPIs to improve service consistency and reduce booking errors.

Oversaw daily travel operations, reservations, and back-office processes; negotiated vendor contracts and enhanced reporting to support strategic planning and improve retention.

Led daily reservations and group bookings, coordinated occupancy and rate strategies with sales, and analyzed booking reports to align with revenue goals.

Troubleshot ticketing issues, supervised auto/manual ticket issuance, documented CRM updates, and guided junior staff to maintain service standards.

Supported check-in, boarding, and arrival procedures, handled baggage tracing, and resolved passenger complaints to ensure smooth ground operations.

Led a team of consultants managing reservations, ticketing, and packages, secured vendor agreements, and improved workflow efficiency.

Managed VIP and corporate travel for royal families and executives, handling visas, outstation arrangements, and daily sales reporting to maintain high service levels.

Completed a Bachelor-level program focused on tourism management principles and industry practices.

Obtained a GED credential through Prometric testing services to validate secondary education equivalency.

Completed the IATA Foundation course covering core travel and tourism industry concepts and standards.

Completed a diploma program in air cargo operations and logistics relevant to aviation cargo handling.

Completed GCSE-level studies providing foundational secondary education with emphasis on English language skills.