Taiwo User
@succespoint2026
Experienced virtual assistant and customer support professional with strong project management skills.
What I'm looking for
I am an experienced virtual assistant and customer support professional with hands-on experience in administrative support, project coordination, and client relations across facility management and telecommunications environments.
I have worked as a Customer Support Representative and Virtual Assistant, managing calendars, scheduling appointments, organizing meetings, handling data entry and records management, and supporting project delivery with minimal supervision.
I bring strong Microsoft Office skills, excellent communication and interpersonal abilities, high integrity, and a results-oriented work style focused on delivering top-quality service and continuous professional growth.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
WestHill Facility Manager
Sep 2017 - Jan 2022 (4 years 4 months)
Provided customer support at NSE Building, Victoria Island, handling inquiries and improving client satisfaction across facility services from 2017 to 2022.
Virtual Assistant
Airtel Cards Limited
Jan 2010 - Jan 2016 (6 years)
Performed virtual assistance and administrative tasks for Airtel Cards Limited, managing data entry, calendars, and customer interactions from 2010 to 2016.
Customer Support Representative
Teles Properties Ltd
Jan 2008 - Jan 2012 (4 years)
Delivered customer support services at Teles Properties Ltd, handling client queries and maintaining service records between 2008 and 2012.
Education
Degrees, certifications, and relevant coursework
Yaba College of Technology
Higher National Diploma
2003 - 2008
Completed Higher National Diploma (HND) at Yaba College of Technology, focusing on practical and technical skills development.
Sango-Ota High School
Senior School Certificate
1996 - 2001
Attained Senior School Certificate at Sango-Ota High School, completing secondary education.
Pelade Nursery and Primary School
First School Leaving Certificate
1988 - 1994
Completed primary education and obtained the First School Leaving Certificate.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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