Christianah Joshua
@christianahjoshua
Dedicated and detail-oriented Administrative Virtual Assistant
What I'm looking for
As a seasoned Administrative Virtual Assistant with over 2 years of experience, I have honed my skills in data entry, customer support, calendar management, and project management. With a strong background in entering and validating data records for accuracy and reliability, I am proficient in conducting web research and managing high volumes of email correspondence, enhancing response times and client satisfaction.
My strong problem-solving abilities and excellent communication skills enable me to prioritize tasks effectively in fast-paced environments. I have a proven track record of delivering high-quality customer support, resolving technical issues, and building strong relationships with customers.
I am a quick learner, and my experience in training and onboarding new team members has accelerated their productivity and achieved a high efficiency rating. I am confident in my ability to make a valuable contribution to any organization.
Experience
Work history, roles, and key accomplishments
Administrative Virtual Assistant
Dabarobject Solution (LMD)
Feb 2022 - Present (3 years 4 months)
Entered and validated over 1,000 data records weekly with a 99% accuracy rate, contributing to streamlined operations and ensuring data reliability for strategic decision-making.
Customer Support Representative
Toyex
Mar 2022 - Oct 2022 (7 months)
Delivered high-quality customer support by effectively managing an average of 100 inquiries daily, achieving a 90% first - contact resolution rate.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Ado Ekiti
Fisheries - Technology
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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